Catering and Hospitality

ATA Level 2 Hospitality Team Member

Starting 01/07/2021

12 months, Full time

Wednesday to Friday 3pm to 9pm and Saturday and Sunday 8.45am to 6pm - shifts to be confirmed, 36.50 hours per week

Bury St Edmunds


Unit 2A, Lilac Works, Western Way, Bury St. Edmunds, IP33 3SP

Date Added


Vacancy Number


Number of Positions



The business is looking for a confident and outgoing individual to join their team. Working predominantly, but not exclusively, in the kitchen the apprentice will be given the opportunity to get involved in many aspects of the business to gain an overview and wide experience of running a business within the hospitality and events trade.

Within the kitchen, they will be involved in:

  • Food Preparation including the creation of salads, garnishes and side dishes
  • Creating some hot meals from base ingredients such as homemade chillis, curries and soups
  • Small batch cooking for freezing
  • Taking orders and serving customers with wide range of hot and cold dishes
  • Using the Pizza Oven
  • Preparation of food party bags
  • Serving breakfasts and dinners
  • Preparation and serving of drinks, alcoholic and non- alcoholic, hot and cold.
  • Temperature checks on food using automated probes
  • Customer transactions using card and cash payments
  • Cleaning equipment
  • Preparation of kitchen for day’s service
  • Catering for adult and children’s parties and events
  • Menu development.

As well as kitchen duties, as a Hospitality Team Member, the apprentice will be involved in other aspects of the day to day running of the business including:

  • Being trained to lead small groups in the technology driven activity
  • Stock rotation
  • Environmental health checks
  • Daily health and safety checks in venue as a whole
  • Digital bookings
  • General housekeeping within the venue
  • Booking in deliveries
  • Support other team members
  • Telephone and reception work
  • Some business administration work as needed

The business would like someone who will be able to contribute across the business and whilst a large part of the role will be kitchen based, they will be expected to get involved in all other aspects of the business’ work.

The successful candidate will be given first aid training leading to the Level 3 Certificate First Aid at Work.

The successful candidate must be willing to have a DBS Check undertaken ( the business will cover the cost of this.)

There will also be a generous benefits package for the successful candidate, including free entry to activities and food discounts.


  • Level 2 Hospitality Team Member Qualification to be delivered by West Suffolk College
  • Functional Skills if required 
  • The successful candidate will be given first aid training leading to the Level 3 Certificate First Aid at Work

Training Provider


Other information

TrAC is a shared apprenticeship scheme employing apprentices and placing them with host companies so that they can get the necessary experience to pass their apprenticeship.

An apprenticeship will give you the knowledge, skills and experience you need to apply for a job in the area you have trained in.

We will give you the support to progress into employment, education or further training towards the end of your apprenticeship.


  • The ideal candidate will be outgoing and confident
  • In order to keep a safe activity environment, they will need to be confident in being able to be assertive if needed in order to implement safety rules
  • They should be willing to work hard, have a good work ethic and be prepared to be punctual at all times
  • They will have a willingness to learn new skills
  • They will be adaptable and able to embrace different tasks within each day
  • They will have excellent customer service skills, be friendly and welcoming to customers and have the desire and ability to positively promote the business at all times

English & Maths at grade C/4 and above or the equivalents.

  • Whilst it is not essential to have previous kitchen skills, it could be an advantage
  • What would be as important is an interest in cooking and food preparation
  • Competency in IT, particularly in Microsoft Packages including Word and Excel

How to apply

To apply click on this link: Find an apprenticeship ( and enter the following reference number 1693537 into the "Keywords" box.