Help and Advice

With some big decisions to make, you may feel overwhelmed by how much there is to think about.  Try not to worry as there is plenty of support available to help you with making your choices.

Here's some suggestions of ways that you can get more help and advice.

At school

Your tutor, subject teachers and school's careers leader or careers adviser may be able to give you some advice on your choices and what studying is like at a higher level.  They can also help you with completing application forms for jobs and courses.


Sixth forms, colleges and training providers

Sixth forms, colleges and training providers have open days and/or evenings.  Some also have taster days where you can go along to get a real feel of what it might be like to study certain subjects.  This all gives you the chance to have a look around and talk to staff and students about the courses you're interested in.  All sixth forms, colleges and other providers produce prospectuses and other information, particularly on their own websites, telling you about what they offer.


Careers helpline for teenagers

The National Careers Service provides confidential information and advice about jobs, careers and training.

You can get in touch with an adviser by phone or text:

  • Phone 0800 100 900
  • Text 07766 413219

Advisers are available every day, from 8am to 10pm.

Calls are free from landlines and most mobile numbers.  You can ask an adviser to ring you back on your mobile or landline.


Family and friends

Your family and friends are the people who know you best and it can be really useful to talk to them about your plans.

They know what you're like and what kind of a person you are, but remember, what is right for your friends may not be right for you.


Other useful websites

The following offer advice on careers, education and apprenticeships that you may find useful in helping you to make choices.

National Careers Service - click on 'Explore careers' for information on over 800 different types of job.  Find out about what skills and qualifications you need, what the work involves, the pay you could expect and career prospects.

Apprenticeships Guide - a guide to apprenticeships and how you can apply by registering and searching for opportunities online.

GOV.UK - website of the UK government which contains lots of information on all sorts of topics.  You'll find the 'Education and learning' and 'Working, jobs and pensions' sections of most use to you.

icanbea... - is a social media styled careers website which is designed to help you choose your future career from the massive amount of opportunities available here in Norfolk, Suffolk and beyond.  

icould - an online library of careers videos and written articles.  The site features over 1000 videos of real people talking about their careers - explaining their job role, career path and how different factors have shaped their choices.  You can filter videos by job type or subject and they cover a range of sectors and levels.

Careers software

There are various careers software programs available, such as JED (Job Explorer Database) or Kudos which your school might provide.  Many of them will ask you questions about your work-related interests and produce a list of suggested career ideas.  You can then find our more about each of them including what qualifications you might need and what you will earn.

Ask your school's careers leader or careers adviser what software programs you can use.


Social networking

If you have a Facebook, Twitter or other social media account you might want to use them to chat to your friends about your ideas.  There are some specialist chat rooms about learning and careers such as The Student Room

The Student Room also features lots of articles on a range of topics such as choosing what to study, qualifications, apprenticeships, study help and careers.

Remember to be careful when using online forums and chatrooms.  Never give out any personal information such as your phone number, address or where you go to school.

For advice about staying safe online, visit Thinkuknow and/or Childnet

Want to join the Armed Forces?

The Army, RAF, Navy and Marines offer a variety of bursary and scholarship schemes to young people.  These can be very competitive and you need to show a real commitment to wanting to study as well as entering the forces.  To find out more:



Help You Choose Keeping in Touch team

Norfolk County Council is required to keep in regular contact with you between the ages of 16 and 19 to offer you support to help you get into education, training or work.

This means that from time to time you will be called by our Help You Choose Keeping in Touch team just to check that everything's going well for you.  If you do need support, we are here to help!

Call us on 0344 800 8022