Privacy Notices

Help You Choose is a website from Norfolk County Council, Children's Services.

Privacy Notice

This privacy notice explains how we (Norfolk County Council, Children's Services) use information about you.




What info do we keep?

The information you type into Help You Choose is added to your Account. Your Account is used to build up a picture of your career plans and applications for courses or training opportunities.

Your Account is used until your 20th birthday (or 25th if you have a learning disability or difficulty). On your 20th or 25th birthday it is deleted and no record of the information you have input will be kept.


What is your info used for?

your Account is used to:

  • give you access to Help You Choose
  • keep track of your progress, applications for courses or training opportunities and your plans for the future
  • plan learning opportunities and help you to access them
  • target guidance and support at those who most need it


Who do we share your info with? (we never share your username, password and secret question and the contents of the "My Plans" tab)

Organisations you apply to - such as school sixth forms, colleges or training providers can see any information you've typed into Help You Choose unless you have said "No" to this on your privacy settings. If you have said "No" then you will not be able to use Help You Choose to make applications.

We also share information with your existing school or college to enable them to make sure you are on track with your applications and to target help on those who need it.

We only share your contact details, or information about your learning or employment. We won't share other things about you without asking for your consent first.

We only share your information with organisations we work with and trust. We never share your information with marketing companies.


Changing your privacy options

You can control who we share your information with on your privacy settings.

If you don't want to share your information in your Account you must email us at:
  or call 0344 8008022



Cookies are small pieces of information put on your computer by a website. Cookies are used to identify your computer as you use the website.

The Help You Choose website uses cookies. Some of the cookies we use are needed for the website to work properly. These have already been put on your computer.

You may delete and block all cookies from Help You Choose, but then parts of the website will not work. You will not be able to login, apply for courses and jobs.

To find out how to control or delete cookies, go to


Contact us


        IACG Strategy Team
        Norfolk County Council
        Children's Services
        8th Floor, County Hall
        Martineau Lane
        NR1 2DH
        Tel:      0344 8008022