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Privacy Policy

This page tells you what we do with information about you.

What information do we keep?

  • Information about your computer.
  • Information about how long you spend on help you choose.
  • Anything written on application forms you send off using help you choose.
  • Any mobile phones or emails you give us.
  • Anything else you tell us while you’re using help you choose.

Cookies

  • We use cookies to keep track of how you’re using help you choose.
  • You can stop websites using cookies, but if you do, some areas of help you choose won’t work properly.
  • Google keeps some information from help you choose cookies – they use this information to help us keep track of how many people use help you choose.

What we do with your information

  • We might use your information to

    • administer help you choose and keep it working
    • personalise help you choose (this means changing the website to suit you)
    • get in touch with you
    • send you emails or texts if you’ve asked for them
    • tell other organisations about how people use help you choose
    • deal with complaints or questions from users of help you choose.
  • We won’t give your information to other people for marketing, unless you’ve agreed to it.
  • We will give your information to other people if

    • it’s the law that we have to, or we’re involved in a legal issue
    • you’ve applied for a course or job – we then give your application form to the place you’re applying to, and the school, college or training provider you’re at right now.
  • We might share your information with Norfolk County Council, the Learning + Skills Council, and other agencies we work with.

Security

  • We do our best to stop anyone losing, changing or misusing your information.
  • We can’t promise that information sent over the Internet will be kept safe – this is because the Internet itself is insecure.
  • It’s up to you to keep your password safe. We won’t ever ask you for your password.

Your information, your rights

  • You have the right to see all the information we keep about you.
  • You can ask us to stop keeping your information on help you choose. You have the right to do this – but you won’t be able to use some areas of the website.
  • Please tell us if any of your information on help you choose is wrong.

This privacy policy

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LSC Data Protection Statement
MIAP Fair Processing Notice
Privacy Policy
Privacy Policy (full version)
Terms and Conditions
Terms and Conditions (full version)
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